Return Policy
Effective Date: January 2024
1. Returns and Exchanges
At Boosttape, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer returns and exchanges under the following conditions:
2. Eligibility for Returns and Exchanges
- You may request a return or exchange within 30 days of receiving your order.
- To be eligible for a return or exchange, the item(s) must be unused, in the same condition as when you received them, and in their original packaging.
- Items that are not eligible for return or exchange include [list any specific items or categories that are non-returnable, e.g., perishable goods, personalized items, etc.].
3. How to Request a Return or Exchange
To initiate a return or exchange, please follow these steps:
a. Log in to your Boosttape account.
b. Go to your order history and select the order containing the item(s) you wish to return or exchange.
c. Follow the provided instructions to request a return or exchange.
d. Once your request is approved, you will receive further instructions on how to return the item(s).
4. Return Shipping
- Customers are responsible for the cost of return shipping, unless the return is due to a mistake on our part or a defective item.
- We recommend using a trackable shipping method to ensure the safe return of your item(s).
- If a return is approved, we will provide you with a return shipping address.
5. Refunds
- Refunds will be issued in the original form of payment used for the purchase.
- Once we receive and inspect the returned item(s), we will process your refund within 3-5 business days.
- Shipping charges (if applicable) are non-refundable, except in cases where the return is due to a mistake on our part or a defective item.
6. Exchanges
- If you are requesting an exchange, we will ship the replacement item(s) to you after receiving and inspecting the returned item(s).
- If the requested exchange item is not available, we will issue a refund for the original purchase price.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer support team at support@boosttape.com within 14 days of receiving your order. We will work to resolve the issue promptly by offering a replacement or a refund.
8. Changes to this Return Policy
Boosttape reserves the right to make changes to this return policy at any time. Any updates or modifications will be posted on our website, and the effective date will be revised accordingly.
By placing an order with Boosttape, you agree to the terms and conditions outlined in this return policy.
What is Boosttape Mouth Tape?
Our Mouth Tape is made from specialised adhesive tape designed to promote nasal breathing during sleep by gently securing the lips closed, reducing mouth breathing and encouraging better airflow.
What are Boosttape Nasal Strips?
Our Nasal Strips are adhesive strips placed over the nose to help open nasal passages, improve airflow, and reduce nasal congestion, allowing for easier breathing during sleep.
How do Boosttape Mouth Tape and Nasal Strips work?
Our Mouth Tape works by encouraging users to breathe through their noses during sleep, reducing the likelihood of mouth breathing and promoting better sleep quality. Our Nasal Strips work by gently lifting and opening nasal passages, reducing resistance to airflow and alleviating nasal congestion.
Can Boosttape help reduce snoring?
Yes, both our Mouth Tape and Nasal Strips may help reduce snoring by improving airflow and encouraging nasal breathing, which can reduce the likelihood of mouth breathing, a common cause of snoring.
How do I apply Boosttape Mouth Tape and Nasal Strips?
Applying our Mouth Tape is simple: clean and dry your lips, then gently stretch the tape and apply it horizontally or vertically across your lips, ensuring it covers the mouth completely. Nasal Strips should be applied to clean, dry skin over the bridge of the nose, following the instructions provided on the packaging.
Can Boosttape Mouth Tape and Nasal Strips be used together?
Yes, our Mouth Tape and Nasal Strips can be used together for individuals who experience both mouth breathing and nasal congestion during sleep, providing comprehensive support for improved breathing and sleep quality.
Are Boosttape Mouth Tape and Nasal Strips reusable?
No, both our Mouth Tape and Nasal Strips are intended for single-use only. For optimal performance, and for hygienic purposes, it is recommended to use a fresh piece of Boosttape each night.
Are there any contraindications for using Boosttape Mouth Tape and Nasal Strips?
Individuals with certain medical conditions or concerns should consult a healthcare professional before using Boosttape Mouth Tape and Nasal Strips. Pregnant women, individuals with nasal or respiratory conditions, or those with skin sensitivities should also consult a healthcare professional before use.
Does Boosttape Mouth Tape work if i have facial hair?
Sure does! The Mouth Tape seals on the lips, so we recommend applying the mouth tape in the "H" orientation so the adhesive has more contact with your skin and less with your hair.